Return & Refund Policy

We have a 7-day return policy, which means you may request a return within 7 days of receiving your item.

To be eligible for a return, your item must be in the same condition as when you received it, unused, with all tags attached, and in its original packaging. You will also need to provide a receipt or proof of purchase.

To initiate a return, please contact us at info@golfvan.com. Please note that returned items must be sent to the following address:

1552 N Alder Ave, Rialto, CA 92376, USA

Before returning any item, please contact info@golfvan.com and send photos of the product to our email address for review. If your return request is approved, we will provide you with a return shipping label along with instructions on how and where to send your package. Items returned without prior authorization will not be accepted.

If you have any questions regarding returns, please contact us at info@golfvan.com.

Damaged or Defective Items

Please inspect your order upon arrival. If you receive a defective, damaged, or incorrect item, contact us immediately so we can evaluate the issue and make it right.

We provide a 1-year warranty on our products.

Exceptions / Non-Returnable Items

Certain items are not eligible for return, including products that have been opened and used for more than 7 days after delivery.

We also do not accept returns of hazardous materials, flammable liquids, or gases.

If you have any questions or concerns about a specific item, please contact us before making a purchase.

Unfortunately, we do not accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you receive the item you want is to return the original item. Once your return has been approved, you may place a new order for the replacement product.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be processed and issued to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and post the refund.

If you have not received your refund within 15 business days after your return has been approved, please contact us at info@golfvan.com